TERMS AND CONDITIONS

 

Conditions of use

General Terms and Conditions of the Online Shop avtoprevleke.si

Administrator

avtoprevleke.si (hereinafter referred to as “online shop“) is a website owned and operated by the company TECH PLUS d.o.o., (hereinafter referred to as “Provider“).

When logging in to the online shop system, the visitor (hereinafter referred to as “user“) obtains a username and password, which he uses to access his account or to obtain the right to make a purchase each time he visits the online shop. The username and password unambiguously identify and link the user to the data entered. The General Terms and Conditions of Business deal with the operation of the online shop, the rights of the user and the business relationship between the owner of the online shop and the consumer.

Conditions of participation

By using this website, the user agrees to the General Terms and Conditions. The user is obliged to enter only accurate, truthful and up-to-date information. Inaccurate and untrue information will be treated as abuse and referred to the appropriate legal service. The data obtained through the online forms and during the ordering process will be used only for the purposes of TECH PLUS d.o.o.'s business.

Online catalogue, products and price list

The online catalogue contains the current offer from our sales programme with the necessary information.
All photographs of items are symbolic and do not guarantee the characteristics of the product.
Prices in the price list are in EUR and include VAT. Prices are valid on the day the goods are ordered.

Communication and electronic notifications

The Provider reserves the right to call the User on the User's telephone number, in the event that this is necessary for the performance of the order or to resolve a problem in connection with the user.

The Provider reserves the right to inform users by e-mail of news related to the offer or the operation of the online shop, but only if the user does not expressly object to this.

ORDER GOODS

The user orders the desired goods electronically via the online catalogue or order form, via e-mail: info@techplus.si, or by phone, based on the price list. The details of the contract concluded or the order placed will be stored by the provider. The contract may be concluded in the Slovene language. The contract or order can be concluded by telephone, by e-mail or by using the online shop. Corrections or additions to the order can be communicated to us by telephone (during working hours) or by e-mail, within two hours of placing the order.

STEPS IN THE PURCHASE PROCESS - SIGNING A CONTRACT OR ORDER

Before starting an order, the visitor must register as a user.
After registration, the user can start the order process.
When a user finds an item in the catalogue of the online shop, he/she places it in the basket by clicking on the “add to cart” button.

Steps to buy from the shopping cart:

  • The user selects the quantity of items he/she wants to order in the shopping cart and confirms them by clicking on the “checkout” button.”
  • The user then selects the payer's address
  • The user chooses the address and delivery method
  • The user selects the payment method for the selected goods
  • The user confirms that he/she agrees to the terms and conditions, otherwise the order cannot be completed.
  • The user checks the order one last time before submitting it and confirms it by clicking on the “Confirm Order” button.

After the last step, the order is completed and submitted. Once the order has been placed, the user receives a confirmation email with the order details.

Order confirmed - Contract concluded

Within 48 hours at the latest, the supplier shall review the order, check the deliverability of the product and confirm or reject the order. In the event that the price changes during the processing of the order, the Tenderer undertakes to try to offer the User a lower price or to offer a mutually satisfactory solution. If the order is confirmed by the message “Order confirmed”, the contract between the provider and the user is irrevocably concluded, but if the order is rejected, no contract is concluded. There are no refunds when it comes to made-to-order products, so please double-check the car model before ordering to avoid unnecessary problems.

ORDER STATUS

The user can cancel the order within two hours of placing the order by email or phone.

SUPPLY / DELIVERY OF GOODS

The tenderer shall pack and dispatch the goods within the promised time limit, accompanied by the original invoice, any instructions and the warranty card. The goods ordered shall be delivered to the Buyer by the Bidder's chosen delivery service. We can deliver the ordered items to your home via a contracted delivery service. Delivery is made to the address you enter when placing your order. In addition to the primary address, you may specify an additional address if you wish the goods to be delivered to an address other than that of the payer. The delivery time for products is usually 2-3 days, but unfortunately depends on the supplier of each item. If any of the items ordered are currently out of stock at the time of ordering, the shipment will be dispatched as soon as possible, i.e. on the day the items are in stock. If the date of the estimated delivery subsequently communicated to the Buyer does not suit the Buyer, the Buyer and the Supplier shall agree on a mutually satisfactory solution.

Price of delivery

All delivery and packaging costs are already accounted for during the shopping process and are shown on the order form/invoice.

Delivery costs in Slovenia are EUR 5,60, and cash on delivery 6,99 EUR.

RIGHT OF WITHDRAWAL

The Buyer has the right to notify the Seller within 15 days of taking delivery of the goods that he cancels the contract or the order, without having to give a reason for his decision. The User may inform the Seller of the intention to return the goods via the online form (located at avtoprevleke.si/contact), by e-mail or by telephone. The only cost to be borne by the customer in connection with withdrawal from the contract is the direct cost of returning the goods. The goods must be returned by the Buyer to the Seller no later than 30 days after the notification of withdrawal. The Buyer who withdraws from the contract or the order must return the goods to the Seller intact, in original packaging and in unchanged quantity and send it to the seller. Returns of already installed items are not possible! We do not accept ransom shipments! There are no refunds on bespoke products, so please double check your car model before ordering to avoid unnecessary problems.

REFUND OF PURCHASE PRICE

If the Buyer has withdrawn from the order or the contract in accordance with the withdrawal conditions, the Seller is obliged to refund the purchase price paid to the Buyer's TRR.

INVOICING, CONTRACTING AND PAYMENT FOR GOODS

TECH PLUS d.o.o. shall issue an invoice for the goods ordered, and shall deliver to the buyer, upon delivery of the goods, the other necessary documentation in addition to the invoice. The buyer shall pay for the ordered goods, which are in stock, by prepayment. The goods ordered shall be the property of TECH PLUS d.o.o. until payment of the total purchase price.

PAYMENT METHODS

The online shop offers the following payment methods:

  • Payment to the online shop's current account (payment by proforma invoice)
  • Maestro/Mastercard/VISA

PRICES AND THEIR VALIDITY

Prices are valid at the time of order and do not have a predetermined validity.

Prices are valid if paid by the above payment methods.
Despite our best efforts to provide the most up-to-date and accurate information, it is possible that a price may be incorrect. In this case, or in the event that the price of the item changes during the processing of the order, the Provider will allow the Purchaser to withdraw from the purchase and the Provider will offer the Purchaser a mutually satisfactory solution.

The purchase contract between the provider and the buyer is concluded at the moment when the provider confirms the order (the buyer receives an e-mail with the Order Confirmed status). From that moment on, all prices and other conditions are fixed and apply to both the provider and the buyer.

LEGAL NOTICE

Content published on websites avtoprevleke.si, are the property of TECH PLUS d.o.o. and its suppliers and may only be used for non-commercial purposes, where all the above copyright notices must be retained and may therefore not be copied, reproduced or otherwise distributed. TECH PLUS d.o.o. will endeavour to keep the content of the website accurate and up-to-date and is not responsible for the occasional non-functioning of the website, any inaccuracy of the information, or for any damage caused by the use of inaccurate or incomplete information. Therefore, neither TECH PLUS d.o.o. nor any other legal or natural person involved in the creation and production of this website shall be liable for any damages arising from access to, use of, or inability to use the information on this website or for any errors or omissions in its content. TECH PLUS d.o.o. also reserves the right to make changes to the content without prior notice.

LEGAL PROTECTION

Other terms and conditions not specified in the General Terms and Conditions are subject to the provisions of the relevant applicable law.

Help for users

For questions about payments, items, complaints and the shop itself, you can contact us at any time by email, or during office hours on our telephone number.

Email: info@techplus.si

Telephone: 041 589 022